Contact VoltAI
We are a small team. Email goes directly to the humans who can answer — no queue, no ticket runaround, no AI auto-responder.
| For | Notes | |
|---|---|---|
| General support | support@voltai.one | Account, API keys, general questions. Usually answered within 1 business day. |
| Billing | billing@voltai.one | Invoices, refunds, tax documents, payment disputes. |
| Enterprise & BYOK | enterprise@voltai.one | Zero-trust deployments, committed use, MSA / DPA requests. |
| Integrity & parity | integrity@voltai.one | Report a Δ > 1.5% incident, request raw benchmark artifacts, or audit a signed response. |
| Security & abuse | security@voltai.one | Vulnerability disclosure, credential leaks, incident reports. |
| Privacy | privacy@voltai.one | Data subject requests (GDPR Art. 15–22), deletion, export, processing questions. |
| Legal | legal@voltai.one | Terms, subpoenas, IP notices, contract review. |
Mailing address
VoltAI, L.L.C.
Wyoming, United States
Service of process and legal notices: legal@voltai.one. We do not accept unsolicited mail at the registered agent address; legal counsel should email first to arrange delivery.
Before you email
- API questions — check the Claude Code setup guide for the most common wiring scenarios.
- Pricing questions — all rates are on /pricing; include the model name and request ID if you think you were overcharged.
- Integrity disputes — /integrity publishes raw benchmark artifacts; link the specific snapshot in your email.
- Refunds — read /refund for eligibility and how to request one.